Who we are

Our website address is: https://redrockjackets.com.

Your Privacy, Our Promise

At RedRock Jackets, protecting your privacy is one of our top priorities. We are committed to handling your personal information responsibly and maintaining high standards of security to ensure a safe shopping experience.

Information We Collect

We only collect the information necessary to process your orders, improve your shopping experience, and provide customer support. The information we may collect includes:

  • Personal Information: Your name, billing and shipping address, email address, phone number, and account details when you place an order or create an account.
  • Customer Support: Any information you provide when contacting our support team so we can assist you efficiently.
  • Website Usage Data: Non-personal information such as browser type, device information, pages visited, and website activity to help us improve our services.

How We Use Your Information

Your information is used only to provide and improve our services. We may use it to:

  • ✓ Process and deliver your orders.
  • ✓ Communicate order updates and shipping information.
  • ✓ Respond to customer service requests.
  • ✓ Improve our website, products, and shopping experience.
  • ✓ Send promotional emails or special offers (you can unsubscribe at any time).

Information Sharing

We never sell or rent your personal information to third parties. Your information is shared only when necessary, such as:

  • With trusted shipping partners to deliver your order.
  • With secure payment providers to process transactions.
  • When required by law or a valid legal request.

Payment Security

Your payment security is extremely important to us. We do not store your credit or debit card information on our servers. All payments are processed securely through trusted payment providers using industry-standard SSL encryption to protect your financial information.

Cookies

We use cookies and similar technologies to improve website performance, remember your preferences, and provide a better browsing experience. You can manage or disable cookies through your browser settings at any time.

If you leave a comment on our site or visit our login page, temporary and persistent cookies may be set to save your details, login status, and screen choices for your convenience, lasting from 1 day up to a year depending on the type of activity.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).

What rights you have over your data

You may request access to, correction of, or deletion of your personal information by contacting our customer support team. If you have an account or have left comments, you can request an exported file of the personal data we hold about you, or request that we erase it. This does not include any data we are obliged to keep for administrative, legal, or security purposes. We will respond to your request in accordance with applicable privacy laws.

Need Assistance?

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us anytime.

✉ Email: info@redrockjackets.com

☏ Phone: +1 (307) 430-1871

⚲ Business Address: 24-38 47th Street, Astoria, NY 11103, USA

Our Commitment

At RedRock Jackets, your trust means everything to us. We are committed to protecting your privacy and ensuring your personal information remains safe, secure, and confidential.