Shipping Information

At RedRock Jackets, we are committed to providing secure, reliable, and transparent shipping. We currently offer FREE Shipping on all orders within the United States. Every order is carefully processed, packed, and shipped to ensure it arrives safely at your doorstep.

Order Processing (Handling Time)

  • ✓ Orders are processed within 3–10 Business Days.
  • ✓ Each order is carefully inspected, packed, and prepared before shipment.
  • ✓ Processing times may be slightly longer during holidays or peak shopping seasons.

Estimated Delivery Time

  • ✓ Once shipped, orders are typically delivered within 4–11 Business Days.
  • ✓ Delivery times may vary due to customs clearance, weather conditions, public holidays, or courier delays beyond our control.

Shipping Charges

  • ✓ We offer FREE Shipping on all orders within the United States.
  • ✓ There are no hidden shipping charges. The total amount payable is clearly displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, allowing you to track your order until it is delivered.

Shipping Address

Please ensure your shipping address is complete and accurate before placing your order. Address changes can only be requested before your order has been dispatched.

Custom Customs Duties & Taxes

For international shipments arranged at the customer’s request, customs duties, import taxes, or other local charges imposed by the destination country are the responsibility of the customer.

Lost, Delayed or Damaged Orders

If your order is lost, significantly delayed, or arrives damaged, please contact our Customer Support team within 48 hours of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.

Need Assistance?

If you have any questions regarding shipping or delivery, please contact our Customer Support team.

✉ Email: info@redrockjackets.com

☏ Phone: +1 (307) 430-1871

⚲ Business Address: 24-38 47th Street, Astoria, NY 11103, USA